Privacy Policy

Notice of Privacy Practices Patient Bill of Rights and Grievance Procedure
    • No sharing of SMS data: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
    • Opt-in disclosure: By providing your number, you consent to receive automated informational and promotional messages.
    • Opt-out instructions: You can cancel the SMS service at any time. Just text “STOP” to our number. We will send a confirmation message to acknowledge your request.
    • Help instructions: Reply HELP for assistance.
    • Rates: Message and data rates may apply. Message frequency varies.
    • Customers may request deletion of their phone number and SMS consent records at any time by calling our office at 720-671-0533 or emailing us through our contact page.
    • Data Collection Disclosure By providing your phone number, you consent to receive SMS text messages from A New Outlook Recovery Services. We collect your phone number solely for the purpose of communicating with you regarding services, appointments, account updates, and promotional offers related to our business. Message types may include:
      • Appointment confirmations and reminders, Service updates and follow-up messages, Billing or account notifications, Customer support responses, Promotional offers, specials, and marketing messages, Important business announcements
      Message frequency may vary depending on your interactions with us. Standard message and data rates may apply based on your mobile carrier plan. Your phone number and consent information will be securely stored and will not be sold or shared with third parties for their marketing purposes.
    • Data Protection Disclosure We take the security and privacy of your personal information seriously. Customer data, including phone numbers and any related contact details, is stored using secure systems and industry-standard safeguards designed to protect against unauthorized access, alteration, disclosure, or misuse. Access to customer phone numbers and messaging records is limited to authorized staff only and protected through secure password-controlled systems. We retain customer data only for as long as necessary to provide our services, fulfill communication preferences, comply with legal obligations, and maintain appropriate business records. Customers may request deletion of their personal data, including phone numbers and SMS consent records, at any time by contacting us. Upon verification of the request, we will securely delete or anonymize the information from our active systems unless retention is required by law or for legitimate business purposes. We do not sell customer personal data, and all stored information is handled in accordance with applicable privacy and data protection laws.
    SMS Privacy & Data Policy A New Outlook Recovery Services collects customer phone numbers for the purpose of sending SMS messages related to appointment reminders, service updates, billing notifications, customer support, and occasional promotional offers. Message frequency varies. Message and data rates may apply. Mobile information and SMS consent data will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Customer phone numbers and messaging records are stored in secure, password-protected systems with access limited to authorized staff only. Customers may request deletion of their phone number and SMS communication records at any time by calling 720-671-0533 or contacting us through our website.